What is MotiveSB.EXE?

The motivesb.exe is the Motive Smart Bridge program, a part of the Motive Broadband Manager instrument suite utilized by web carrier suppliers (ISPs) to lend a hand diagnose subscriber issues. Created via Motive Communications, now a subsidiary of Alcatel-Lucent, the instrument used to be first deployed via Verizon Online in 2002 and has since been utilized by a number of different ISPs world wide.

The suite used to be designed to lend a hand ISP subscribers self-diagnose connection issues, take care of instrument registration, and take care of billing problems. It is accessed via a web based reinforce icon within the Windows gadget tray.

DLL Conflict

The motiveSB program won notoriety with the discharge of Microsoft’s IE7 internet browser. After putting in IE7, operating motivesb.exe would generate an error like:

“MotiveSB.EXE Entry level now not discovered. getprocessimagefilenameW may just now not be situated within the dynamic hyperlink library PSAPI.dll.”

PSAPI.dll is a code library disbursed via Microsoft. The routines in PSAPI.dll are used for tracking pc processes. The library is part of Windows and can be utilized via any program. PSAPI.dll used to be up to date as part of IE7 and changed into incompatible with motiveSB.exe.

The Motive Broadband Manager suite isn’t required, so you’ll both disable it so this system does not run at startup or delete the code fully.

Disable Startup

Disabling a program at startup does not take away it out of your pc, it simply tells Windows to not run this system mechanically when you go surfing. This way has the benefit that if you want to run this system once more later, you’ll do it manually.

To disable motiveSB:

o Click the Start menu after which Run, then sort “msconfig” (with out the quotes), and press Enter. For Vista and Windows 7 sort “msconfig” into this system seek field.

o Select the Startup tab.

o Find the motiveSB within the checklist.

o Uncheck the checkbox and click on the OK button.

o Restart your pc.

Remove Code

If you’re by no means going to make use of the code once more, any other resolution is to take away the code fully. The most well-liked way is to make use of the Windows keep watch over panel to take away the instrument, but when that does not paintings, you’ll take away it via hand.

o Find the folder containing the code. It is most likely in a folder named “C:Program FilesYOURISPGive a boost toSmartBridge”, the place YOURISP is the title of your specific ISP.

o Delete the SmartBridge folder.

After you take away motiveSB.exe via hand, you should utilize a registry cleaner to do away with the deserted reg entries and steer clear of registry bloat.

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